Privacy Policy

Effective Date: 14 September 2026  ·  Last Updated: 14 September 2026

1. Introduction

Welcome to Student Laptop GH ("StudentLaptopGH", "we", "us", or "our"). StudentLaptopGH.com is a device discovery and referral platform operated by P Mobile and HOTWAV Ghana on behalf of the Student Loan Trust (SLT).

We are committed to protecting the privacy and personal information of students, staff, participating institutions, service centres, and visitors who use our platform.

This Privacy Policy explains how we collect, use, store, protect, and disclose personal information when you use studentlaptopgh.com, create an account, record a device selection, share referral information with SLT, or interact with our services.

Our processing of personal data is intended to comply with applicable Ghanaian data protection requirements, including the Data Protection Act, 2012 (Act 843).

2. Information We Collect

Depending on how you use the platform, we may collect:

Student information

• Full name
• Student ID
• University or institution
• Programme of study
• Academic level
• Student email address
• Phone number
• Ghana Card information, where required for verification
• Application information
• Selected device
• Selected pickup centre

Account information

• Email address
• Password credentials
• Account verification information
• Login and security information

Application information

• Application number
• Application status
• Device selected
• Pickup location
• Approval or rejection information
• Pickup code
• Collection information

Technical information

We may collect limited technical information necessary to operate and secure the platform, including:

• IP address
• Browser type
• Device information
• Login activity
• Security logs
• Website usage information

3. Why We Collect Your Information

We collect personal information to:

• Confirm your enrollment at a participating institution.
• Create and manage your StudentLaptopGH account.
• Record your device selection and preferred pickup location.
• Share required referral details with SLT and other authorized programme participants.
• Support identity checks and fraud prevention.
• Manage inventory displays and service-centre handover records.
• Generate and verify pickup codes after SLT approval.
• Confirm device collection.
• Communicate important programme updates, pickup instructions, and status notices.
• Maintain programme records and audit trails.
• Produce programme statistics and reports.
• Comply with applicable legal, contractual, regulatory, and programme requirements.

We aim to collect only information that is reasonably necessary for the relevant purpose.

4. How We Use Your Information

Your information may be used by authorized personnel at Student Laptop GH, P Mobile and HOTWAV Ghana, Student Loan Trust, and authorized service centres to operate the platform and administer the Student Loan Trust device programme. For example, when you submit your device selection through the platform, the relevant information may be shared with SLT for formal application review, eligibility assessment, and approval. We will not use your personal information for unrelated commercial purposes without an appropriate legal basis or consent where required.

5. Information Sharing

Your information may be shared with authorized programme participants and service providers where necessary to operate Student Laptop GH and administer the Student Loan Trust device programme. Depending on the programme structure, these may include:

• Student Loan Trust (SLT)
• Participating universities
• Authorized device suppliers
• Authorized pickup and service centres
• Technology and hosting providers
• Payment or financing providers, where applicable
• Professional advisers and service providers
• Government or programme oversight bodies
• Regulators or law-enforcement authorities where legally required

We will take reasonable steps to ensure that information is only shared where necessary and with appropriate safeguards.

6. Information Security

We use reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, unauthorized disclosure, and destruction.

These measures may include secure authentication, password hashing, access controls, encryption where appropriate, audit logging, and restricted administrative access. However, no internet-based system is completely secure, and we cannot guarantee absolute security.

7. How Long We Keep Information

We retain personal information only for as long as reasonably necessary to administer the Student Loan Trust programme; meet contractual obligations; meet legal or regulatory requirements; resolve disputes; and maintain necessary records.

When information is no longer required, it will be securely deleted, destroyed, or anonymized where appropriate.

8. Your Rights

Under Ghana's data protection framework, individuals have rights concerning their personal information, including rights relating to access, correction/rectification, objection to certain processing, and complaint.

The Data Protection Commission of Ghana recognizes data-subject rights including access, objection, rectification, complaint, and withdrawal of consent in appropriate circumstances.

9. Cookies

StudentLaptopGH may use cookies and similar technologies that are necessary to operate the website, maintain sessions, improve security, and understand website usage. Where required, additional consent will be requested.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updated version will be published on this page with a revised "Last Updated" date.

11. Contact Us

If you believe your personal information has been handled unlawfully and the matter cannot be resolved with us, you may also contact the Data Protection Commission of Ghana.

Student Laptop GH — Your Device. Your Choice.